your website. PROPERLY looked after.

We build high-performing websites and keep them fast, secure, and properly maintained. No handoff. No disappearing act. Just reliable ongoing support.

What we do

Websites, software & ongoing support

From a brand new website to custom software and long-term digital support. We help businesses build a stronger online presence.

  • Websites & Redesigns

    New websites and thoughtful redesigns built to help your business look more professional, feel more up to date, and work properly for the people using it.

    • Clean, mobile-friendly websites that are easy to use
    • Redesigns that improve clarity, structure, and first impressions

    Ideal for: Businesses without a website, with an outdated one, or ready for something that better reflects where they are now.

  • Custom Features & Digital Tools

    Bespoke functionality, tailored features, and practical digital tools for businesses that need more than a standard website template can offer.

    • Custom features built around how your business actually works
    • Practical tools that save time and improve the user experience

    Ideal for: Businesses that need something more tailored, whether that's custom functionality, a smarter workflow, or a more useful digital experience.

  • Business Systems & Digital Setup

    Connected systems, integrations, automations, and behind-the-scenes digital setup that help your business run more smoothly and more efficiently online.

    • Third-party tools and integrations set up properly
    • Automations that reduce manual work and improve consistency

    Ideal for: Businesses that want their website, tools, and digital setup working together more cleanly behind the scenes.

  • Fixes & Technical Support

    Clear, reliable help when something is broken, not working properly, or needs improving. Problems are diagnosed properly and fixed without the usual confusion.

    • Broken forms, page issues, and technical faults identified and repaired
    • Website problems investigated properly instead of patched blindly

    Ideal for: Businesses dealing with website issues, technical problems, or digital frustrations they want sorted properly.

  • Online Presence & Visibility

    Support with the parts of your online presence that help your business look more established, easier to find, and more trustworthy to potential customers.

    • Google Business Profile setup or improvement
    • Consistent business information across key online platforms

    Ideal for: Businesses that want to show up more professionally online and make a better impression in the places customers check first.

  • Hosting, Maintenance & Ongoing Support

    Reliable ongoing support to keep your website secure, up to date, and properly looked after, without you having to manage everything yourself.

    • Ongoing updates, edits, and website maintenance
    • Hosting, security, and support when something needs attention

    Ideal for: Businesses that want their website and digital presence kept in safe hands with dependable support over time.

Ongoing support

Your website, properly looked after

A website isn't a one-off project. It needs ongoing attention, regular improvements, and someone who understands the bigger picture of your online presence.

With monthly support, we stay involved, keeping things updated, fixing problems quickly, and helping your site work harder for your business. No surprise bills, no waiting around.

  • Updates, fixes, and improvements handled proactively

  • Predictable monthly cost with no big bills out of nowhere

  • A team that already knows your site when you get in touch

What's included

Monthly support plan

  • Regular security and software updates
  • Content changes and small updates whenever you need them
  • Monthly website health check
  • Fast response when something goes wrong (same day for urgent issues)
  • Hosting and backups managed for you
  • Direct access to our team. No helpdesk queues, no ticket numbers.

"Ideal for businesses who want their online presence properly looked after, without having to think about it."

Why work with us

A friendly digital partner built for growing businesses

We work with business owners who want straightforward help, a team they can actually reach, and honest work without the agency markup.

You can actually reach us

When something goes wrong, you get through to us directly, not a helpdesk queue, not a ticket number. Fast help from people who already know your setup.

We handle the technical side.

You don't need to understand CDNs, SSL certificates, or database queries. We take care of it all and keep you updated without the fuss.

We help you improve, not just maintain

We're not here just to keep the lights on. We help improve how your website works, how it looks, and how well it supports your business over time.

Clear and upfront about everything

No confusing proposals, no hidden fees, no surprises. We explain what's involved, what it costs, and how long it takes.

"I started Curtis Creative Code because businesses deserve someone who actually cares about their online presence and won't disappear after launch."

We build websites, create custom software, and provide ongoing digital support. Every business we work with gets our full attention.

James Curtis, Founder

How it works

Three simple steps

From first conversation through to launch and ongoing support.

  1. First chat

    You get in touch, and we have a quick conversation about your business, your goals, and what kind of help would work best. No pressure, no obligation.

  2. Clear direction

    We explain what we recommend, whether that's a new website, custom software, or an ongoing support plan. You'll know exactly what it involves and what it costs.

  3. Built & supported

    We get the work done properly and keep you updated. After launch, we stay involved, providing ongoing support to keep things running and improving.

FAQ

Common questions

Can't find what you're looking for? Just ask us.

What exactly is included in a monthly support plan?

Every plan covers the essentials: hosting, regular updates, security monitoring, and backups. Higher plans also include content changes, performance improvements, more hands-on support time, and help with things like new pages, UX improvements, or digital setup work.

Exactly what’s included at each level is set out clearly on the plans page, with no ambiguity, no hidden extras.

How quickly do you respond when something goes wrong?

For clients on a support plan, we aim to pick up urgent issues within a few hours during normal working hours. Routine questions are usually answered the same day or next working day.

You’re not raising a ticket with a faceless queue. You’re messaging a team who already know your setup and can get things sorted quickly.

Do I need to be based in Somerset to work with you?

Not at all. We’re based in Somerset, but we work with businesses across the UK. Almost all of it, including building, improving, and supporting websites and digital systems, is handled remotely over email, video, or phone. It works just as well wherever you are.

What if I already have a website?

That’s absolutely fine. We can improve, redesign, or support an existing website depending on what it needs. Whether it just needs a few fixes and ongoing care, a more significant redesign, or help getting the systems around it working properly. We’ll give you an honest assessment of where things stand and what we’d recommend.

Are there any long-term contracts?

Monthly support plans are rolling with no long-term commitment required. Larger redesign or relaunch projects may involve a minimum term, which is always explained upfront before anything is agreed.

We want you to stay because the work is good, not because you’re locked in.

How long does a new website take?

A typical small business website usually takes a few weeks from kickoff to going live. It depends on the size of the site, how much content is ready, and whether it’s a fresh build or a redesign. We’ll give you a clear timeline before we start and keep you updated as things progress.

Can you redesign my current website?

Yes. Redesign can mean different things depending on what your site needs. It might be refreshing the look and layout, reworking the content and structure, or planning a fuller relaunch. The aim is always the same: a website that supports your business properly and gives people a strong first impression when they find you.

Can you help if I'm not sure what I need yet?

Yes, that’s completely normal. Some businesses know exactly what they need, others just know their current setup isn’t working hard enough for them. Either way, a quick chat is usually enough to work out the best next step.

Still have a question?

Drop us a message and we'll get back to you, usually within a few hours.

Ask a question